Thank you for your interest in our catering services. We hope you will find working with us to be a very positive experience!
A 1/3, non-refundable deposit is due upon booking of Isabelle Cuisine’s services. This reserves the date for our services for your event. Any changes to the event date and venue must be communicated and negotiated.
Final payment is due at least one week before the date of the event. Any bounced checks will incur a fee of $25.
Please send final payment and have the final guest count communicated no later than 1 week prior to the date of the event. Any subsequent decrease to the guest count within one week of the event will not result in a refund. If there is an increase to the guest count, please communicate them and provide payment immediately.
An increase of 10 or more guests less than 1 week of the event date may result in a higher price per person, for the additional guests, due to the increased labor that this will cause.
We charge an additional fee for our staff to serve at your event. A basic fee to oversee the food is $15 per hour per server. This fee will be adjusted to match the type of service you require and is due at the end of your event.
If you decide to cancel your event, due to inclement weather or any other change of plans, we require 72 hours’ advance notice. Only your deposit will be forfeited for a cancelation prior to 72 hours before the event. Full payment, based on your confirmed guest count, will be owed for any cancellations within 72 hours of the event.
You may keep leftovers from your event (if there are some) after signing a waiver making you (not Isabelle Cuisine) responsible for storage, spoilage, damage, etc., of the food. We will not leave any food unless the waiver is signed and dated by client.
We welcome any questions you may have!